There is more than likely an issue with the account (abuse, billing, or someone successfully submitted a verified If one client is working and was reset, eliminating cached credentials, the login issue would probably exist on that client as well. This especially holds true if signing in fails from multiple different clientsĪnd devices.
If the issue is occurring with a specific Skype account, it more than likely unrelated to whether or not the Skype ID/Name/alias is used rather than the account's e-mail address. Let us know if you have any further questions or clarifications. This form will help us to identify that you are the owner of the account.Īfter Submitting the form, you will be contacted on your contact alternate email within 24-48 hours. Answering questions as specific as you can will help us with easier verification.
WHY IS SKYPE NOT WORKING ON MY PC VERIFICATION
If you no longer have access to the primary email address, you may fill out our verification form using this link:Ĭomplete all the required fields as accurate as possible. Once done resetting the password, open and sign in to the Skype application via Skype name and new password. If you have more than one Skype Name, reset the password for each account. From there, you'll be able to see the Skype account under your email address. Enter the email address you registered when you created your Skype account or Skype name, and click
If you have access to the primary email address or remember the Skype name of the account, you may do the reset password for you to recover the account.Ģ.